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RMJ. 2017; 42(2): 250-254


Use of text reminders to reduce no-shows in an internal medicine outdoor clinic

Abdul Rehman Arshad, Kamran Yousaf Alvi.

Abstract
Objective: To determine patient characteristics predictive of follow up and to study the impact of short message service (SMS) based reminders in improving the follow up rates
Methodology: This randomized clinical trial was carried out from February to April 2015. Patients seen in general medicine outdoor clinic requiring a follow up visit were included. Demographic data were recorded. Date of the subsequent follow up visit was communicated verbally as well in writing. One day before the appointment, half of the patients were selected randomly using computer generated random number tables and were sent text reminders for follow up. The remaining did not receive any reminder. Attendance of all patients was marked the next day.
Results: Out of total 641 patients, 320 were sent text messages, out of which 41.88% did not follow up. Of the 321 not sent text messages, 57.01% did not follow up (p

Key words: Office visits, reminder systems, no- shows, attendance.


 
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How to Cite this Article
Pubmed Style

Arshad AR, Alvi KY. Use of text reminders to reduce no-shows in an internal medicine outdoor clinic. RMJ. 2017; 42(2): 250-254.



Web Style

Arshad AR, Alvi KY. Use of text reminders to reduce no-shows in an internal medicine outdoor clinic. www.scopemed.org/?mno=248381 [Access: April 27, 2017].



AMA (American Medical Association) Style

Arshad AR, Alvi KY. Use of text reminders to reduce no-shows in an internal medicine outdoor clinic. RMJ. 2017; 42(2): 250-254.



Vancouver/ICMJE Style

Arshad AR, Alvi KY. Use of text reminders to reduce no-shows in an internal medicine outdoor clinic. RMJ. (2017), [cited April 27, 2017]; 42(2): 250-254.



Harvard Style

Arshad, A. R. & Alvi, K. Y. (2017) Use of text reminders to reduce no-shows in an internal medicine outdoor clinic. RMJ, 42 (2), 250-254.



Turabian Style

Arshad, Abdul Rehman, and Kamran Yousaf Alvi. 2017. Use of text reminders to reduce no-shows in an internal medicine outdoor clinic. Rawal Medical Journal, 42 (2), 250-254.



Chicago Style

Arshad, Abdul Rehman, and Kamran Yousaf Alvi. "Use of text reminders to reduce no-shows in an internal medicine outdoor clinic." Rawal Medical Journal 42 (2017), 250-254.



MLA (The Modern Language Association) Style

Arshad, Abdul Rehman, and Kamran Yousaf Alvi. "Use of text reminders to reduce no-shows in an internal medicine outdoor clinic." Rawal Medical Journal 42.2 (2017), 250-254. Print.



APA (American Psychological Association) Style

Arshad, A. R. & Alvi, K. Y. (2017) Use of text reminders to reduce no-shows in an internal medicine outdoor clinic. Rawal Medical Journal, 42 (2), 250-254.



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